Professional Experience

$500M+

Governed operations & reporting for a major strategic co-investment framework.

400+

Staff members supported as Regional Lead for a premier intelligence and cyber tech hub.

Global

Architected scalable trust, identity, and payment integrations utilized worldwide.

3+ Patents

Co-invented foundational IoT data protection and payment authentication frameworks.

Senior executive-facing leader for the Vancouver technology hub, driving strategic alignment, governance cadence, and ecosystem engagement across critical digital platform experiences.

• Led end-to-end site operations for a 400+ employee technology hub, managing facilities, technical services, HR, finance, and provincial governance.
• Applied Human-Centered Design (HCD) to workplace experience, building employee journey maps to tangibly improve culture, retention, and operational efficiency.
• Successfully integrated a major acquisition into the core enterprise culture via targeted initiatives, breaking down silos between distinct engineering and product units.
• Served as the primary regional representative, showcasing the hub's capabilities and strategic value to key government officials, visiting executives, and enterprise customers.
• Led execution of $500M+ strategic innovation commitments by coordinating across accountable engineering teams, aligning milestones, and surfacing dependencies early.

Led a team of platform architects accountable for global delivery outcomes, translating complex customer and business requirements into clear implementation plans.

• Led and coached a team of architects, owning technical intake, solution design, and timeline alignment.
• Drove outcomes end-to-end by aligning Engineering, Data Science, Implementation, and Customer Success to shared requirements and delivery milestones.
• Created comprehensive implementation plans to support B2B customer integration, including rollout sequencing and release readiness checkpoints.
• Delivered capabilities across global transaction journeys, balancing rigorous enterprise risk controls with frictionless customer adoption.

Provided platform and integration architecture for high-scale enterprise capabilities, defining scalable patterns and standards-driven interoperability.

• Defined scalable integration patterns (APIs/data flows) and key non-functional requirements, guiding global engineering teams on reliability, security, and release impacts.
• Contributed to global financial frameworks (Open Banking/PSD2) by shaping standardized data contracts for highly regulated market integrations.
• Designed frictionless step-up modalities for regulated environments, enabling seamless authentication experiences across partner networks.
• Partnered closely with Product, Engineering, and UX disciplines to translate strategic requirements into practical technical designs.

Led UX strategy and delivery for customer-facing digital products, managing a team and partnering with product and engineering to improve usability, engagement, and self-serve outcomes.

• Led a UX team delivering end-to-end web and mobile digital experiences.
• Ran discovery and usability activities (research, testing, VOC loops) to validate solutions and reduce delivery risk.
• Improved self-serve and reduced support demand by strengthening in-product guidance and task completion flows.
• Partnered with Product & Engineering to deliver iterative releases through pilots and phased rollouts.

Led delivery for client and internal web initiatives, acting as the main bridge between clients, sales, design, and engineering. Served as technical lead for ad platform migrations and agile project lead for the design team.

Designed and built web experiences end-to-end—taking concepts from visual mockups through front-end implementation using HTML/CSS.

Worked as part of a team in various web development tasks across dozens of projects utilizing Graphic Design, Database architecture, and LAMP stack development.

Founded a digital studio focused on user-centered web experiences, delivering UX/UI, front-end implementation support, and brand systems.